How do I deactivate (or activate) a Program Admin user?

ROC-P allows you to deactivate (or activate) a person who has a Program Admin account. Here's how it's done.

Follow these steps to deactivate or reactivate a Program Admin user: 

  1. From the ROC-P main menu, click on Programs.
  2. Locate the program involved and click the green Actions button and then on Program Admins.
  3. If you are deactivating a Program Admin, skip to Step 5 below.
  4. If you are reactivating a previously deactivated user, select Inactive in the "Status" drop-down.
  5. Click the green Actions button and then on Edit next to the user's name. 
  6. Locate the "Security" section and adjust the Locked and Active fields as desired:
    1. Locked: The account remains active but the person won't be able to log in.
    2. Inactive: The user will also not be able to log in, but the account is considered inactive.

  7. Click the green Update button when complete.

This will complete the update of the account with the new security settings.

If you have any questions regarding this process, please open a support ticket or reach out to support@roc-p.com and we will be happy to help!